Privacy Policy

Last updated: May 3, 2025

MPBIAN ("we", "our", "us") provides online learning tools, courses, books, exams, AI services, and interactive features through our website and mobile application. This Privacy Policy outlines how we collect, use, store, and protect your personal information across all platforms.

1. Information We Collect

a. Account and Profile Info

  • Name, phone number, email, password
  • Location details (division, district, upazila)
  • Google login data (if used)

b. Content and Usage

  • Questions, answers, notes, reviews, remarks, and uploaded files
  • Exam results, time tracking, ratings, and learning progress

c. Device & Technical Data

  • IP address, device info, OS, browser
  • Crash reports and feature usage through analytics

d. Payments & Orders

  • Payment IDs, amounts, method (Bkash/Nagad/Card)
  • Shipping address for book delivery and status tracking

e. AI Chatbot Interactions

  • Conversations used for learning or help via Mpbian AI

2. How We Use Your Data

  • Provide courses, books, tests, and AI-based services
  • Track your performance and personal progress
  • Send notifications about tests, orders, or activity
  • Process and track payments and deliveries
  • Ensure security, detect misuse, and improve the platform

3. Content Ownership and Conduct

  • You own the content you post (questions, answers, courses, etc.)
  • By posting, you grant us a license to display, promote, or modify your content for educational or platform use
  • You must not post illegal, copied, harmful, or abusive content
  • MPBIAN reserves the right to remove inappropriate content and suspend accounts violating platform rules or laws

4. Sharing of Information

We do not sell your personal data. We may share your info with:

  • Instructors or admin staff (for learning services)
  • Delivery partners (for books)
  • Payment gateways (to process transactions)
  • Law enforcement (when legally required)
  • Third-party services (e.g., Firebase for crash reports)

5. Cookies & Tracking

MPBIAN uses cookies and similar tech to:

  • Keep you logged in
  • Remember preferences
  • Improve user experience

You can disable cookies, but the platform may not function fully.

6. Children's Privacy

Our services are not intended for children under 13. Users below 18 should use the platform under guardian supervision.

7. Third-Party Sites

Links to other websites (e.g., Facebook, payment gateways) are not controlled by us. Their own privacy policies apply.

8. Data Retention & Deletion

We retain your data as long as your account is active. You can request account deletion by contacting us.

9. App Permissions

The mobile app may ask for:

  • Camera/Storage: for uploading files/images
  • Notifications: for test reminders and updates
  • Internet access: for all core features

We only use these for essential features, not for background data collection.

10. Your Rights

You may:

  • Request a copy of your stored data
  • Correct, update, or delete your account info
  • Withdraw consent at any time

To make a request, contact us directly.

11. MPBIAN's Platform Rights

MPBIAN owns the site/app infrastructure (code, design, backend). You may not:

  • Tamper with platform code
  • Reverse engineer or scrape data
  • Pretend to be someone else or misuse other users' data

12. Changes to Policy

We may update this policy from time to time. Any major changes will be posted on our website and app.

13. Contact Us

If you have any questions about this policy or your data, contact us:

📍 Address: মোহাম্মদপুর, ঢাকা

📞 Phone: +8801734700388 / +8801320820854

📧 Email: [email protected]

🌐 Website: https://mp-bian.com